Absolutely.

Smile Lighting specializes in OEM and ODM manufacturing for lighting brands, designers, wholesalers, and commercial projects worldwide. We can manufacture products based on your sketches, reference photos, CAD drawings, 3D files, technical specifications, or physical samples.

Our engineering team carefully reviews every design before production to ensure manufacturability, structural reliability, safety compliance, and cost efficiency. If needed, we will also recommend improvements that simplify production without compromising your original design intent.

From prototype development to mass production, we work closely with you to transform your concept into a market-ready product while maintaining consistent quality throughout the entire manufacturing process.

Protecting our customers’ intellectual property is one of our highest priorities.

All project information—including drawings, specifications, prototypes, samples, and technical documentation—is treated as strictly confidential. Access to project files is limited to authorized personnel directly involved in your project.

We are happy to sign Non-Disclosure Agreements (NDAs) before discussing confidential information. In addition, we never manufacture or sell your proprietary designs to other customers without your written authorization.

Our goal is to build long-term partnerships based on trust, transparency, and respect for your intellectual property.

We can manufacture lighting products that comply with the certification requirements of your target market.

Depending on the product and destination, we can support certifications including UL, ETL, CE, RoHS, UKCA, SAA, and other market-specific standards.

If you are unsure which certification is required, simply let us know where the product will be sold. Our team will recommend the most appropriate compliance solution during the quotation stage to help avoid unnecessary costs while meeting all applicable regulations.

Our standard MOQ varies depending on the product type, materials, production process, and customization requirements.

For standard products, the MOQ is generally flexible. For OEM and ODM projects involving custom finishes, new tooling, or specialized components, the MOQ may be adjusted accordingly.

If you are launching a new product or testing a new market, we are happy to discuss trial orders whenever possible. Our goal is to provide a practical manufacturing solution that supports your long-term business growth.

Production lead time depends on product complexity, order quantity, material availability, and our production schedule.

For most standard orders, production typically takes approximately 45–60 days after sample approval and receipt of the deposit.

For customized projects, we will provide a detailed production schedule before order confirmation. Throughout production, our team keeps you informed of key milestones to ensure your project remains on schedule.

Yes. We highly recommend sample approval before mass production, especially for customized lighting projects.

Samples allow you to verify product appearance, dimensions, materials, finishes, lighting performance, packaging, and overall quality before placing a larger order.

Once the sample is approved, it becomes the production reference standard for mass manufacturing, helping ensure consistency throughout the entire order.

Quality is integrated into every stage of our manufacturing process.

Our quality control system includes incoming material inspection, in-process quality checks, functional testing, aging tests (where applicable), electrical safety inspections, appearance verification, and final pre-shipment inspection.

Every product must pass all required inspections before leaving our factory. By combining standardized production procedures with strict quality management, we strive to deliver consistent products that meet both customer expectations and international quality standards.

Our standard warranty period is three years from the date of shipment.

During the warranty period, we provide replacement parts or appropriate solutions for manufacturing-related quality issues under normal operating conditions.

For long-term partners or large commercial projects, extended warranty programs may be available based on the specific project requirements. Our after-sales team is always ready to provide timely technical support whenever needed.

We use export-grade packaging specifically designed to minimize the risk of damage during international transportation.

For fragile components such as glass or crystal, reinforced packaging or wooden crate protection can be provided upon request.

If shipping damage does occur, simply provide photos of the damaged products and packaging. Our team will promptly evaluate the situation and work with you to determine the most appropriate replacement or compensation solution.

We accept T/T (bank transfer), PayPal, and Western Union.

Our standard payment terms are a 50% deposit before production and the remaining balance before shipment. Alternative payment arrangements may be discussed for long-term business partners.

Before requesting the balance payment, we provide detailed product and packaging photos for your confirmation.

Yes.

We offer a wide range of packaging solutions to meet different market requirements, including neutral export packaging, branded retail boxes, color cartons, instruction manuals, barcode labels, and custom shipping cartons.

Our team can also recommend packaging designs that improve transportation safety while enhancing your brand presentation.

Yes.

We provide comprehensive private-label manufacturing services, including laser engraving, silk-screen printing, nameplates, labels, customized packaging, and branded instruction manuals.

Before production begins, all artwork and logo placement will be reviewed and approved by you to ensure complete accuracy.

We support a variety of Incoterms® 2020, including EXW, FOB, CFR, CIF, DDP (subject to destination), and other shipping arrangements based on your project requirements.

If you are unfamiliar with international shipping terms, our sales team will gladly recommend the most suitable option according to your purchasing plan, shipping destination, and logistics preferences.

Shipping costs are calculated based on product dimensions, weight, packaging method, shipment volume, destination, and preferred transportation method.

We work with experienced freight forwarding partners to provide competitive shipping solutions by sea, air, rail, or express courier.

Whenever possible, we also recommend packaging and loading optimizations that help reduce transportation costs without compromising product protection.

Yes.

Beyond manufacturing, our engineering team supports customers throughout the product development process.

We can assist with material selection, structural optimization, manufacturing feasibility analysis, prototype development, cost reduction, packaging recommendations, and production improvements to help bring your product from concept to successful mass production.

To prepare the most accurate quotation, we recommend providing as much project information as possible, including product drawings or reference images, dimensions, preferred materials, surface finish, target quantity, certification requirements, packaging preferences, and destination market.

The more details we receive, the more accurately we can recommend suitable manufacturing solutions and provide a competitive quotation tailored to your project.

Yes.

During our engineering review, we often identify opportunities to simplify production, improve structural performance, reduce manufacturing costs, or enhance long-term reliability without changing the overall design concept.

Any suggested improvements will always be discussed with you before implementation, ensuring that your original design intent remains fully respected.

Engineering changes are carefully managed through a structured review and approval process.

Before any modification is implemented, our engineering team evaluates its impact on product performance, tooling, cost, production schedule, and certification compliance.

No changes are made without your written confirmation, ensuring complete transparency throughout the project.

Whenever production capacity allows, we can accommodate expedited manufacturing schedules for urgent projects.

Our team will evaluate your required delivery date, current production workload, and material availability before recommending the fastest feasible production plan.

We always strive to balance speed with consistent product quality.

Choosing a manufacturing partner is about more than finding the lowest price—it’s about finding a team you can rely on.

With over 20 years of manufacturing experience, Smile Lighting combines OEM/ODM expertise, engineering support, strict quality control, intellectual property protection, flexible customization, and responsive project management to help customers bring lighting products to market with confidence.

We believe successful partnerships are built on transparent communication, consistent quality, and long-term mutual growth. Our goal is not simply to manufacture lighting fixtures, but to become a trusted extension of your business.

Engineering Review

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Quotation

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Drawing Confirmation

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Sampling

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Mass Production

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Shipping

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After-sales

Our Commitment

✔ We will never reproduce your proprietary designs without authorization.

✔ We do not compete with our customers by selling their customized products.

✔ Every inquiry is handled confidentially.

✔ Engineering support is available throughout the project.

✔ We focus on long-term partnerships rather than one-time transactions.